From deposits and bonuses to betting rules and account settings — the most frequently asked questions about 520db are all in one place. Search directly or scroll down to browse.
Before browsing the FAQs below, take a quick look at these key points
Open an account in just three minutes with your mobile number and OTP. Registration is only available to users aged 18 and above.
Deposit instantly via bKash, Nagad, or Rocket. Withdrawals are typically processed within 30 minutes to 2 hours.
100% welcome bonus on your first deposit, weekly cashback, free spins, and reload bonuses — check the promotions page for regular updates.
Get live betting and real-time score updates across cricket, football, and more. Odds update every moment while a match is in progress.
256-bit SSL encryption, OTP verification, and automatic session logout — your personal information and funds are always protected.
If you can't find your answer in the FAQ, ask us directly via live chat — even at 3 AM. Our support team never sleeps.
Click on a question to expand the full answer.
It's completely normal to have questions when using an online betting platform. The 520db FAQ page brings together the most frequently asked questions in one place — so you don't have to keep reaching out to support. Whether you're a new member or an experienced player, you'll find relevant answers here.
Deposit-related questions are the most common ones we see — especially from new members. If your balance doesn't show up immediately after sending money via bKash or Nagad, it's natural to worry. In most cases, it's just a temporary network delay — waiting five to ten minutes usually sorts it out. That said, always save your transaction ID, as it serves as proof if anything goes wrong.
A lot of confusion surrounds bonuses too. A 100% welcome bonus means you receive an amount equal to your deposit — but it can't be withdrawn directly. The bonus only becomes withdrawable after you've placed a specified amount in bets. Attempting to withdraw before meeting the wagering requirement may result in the bonus being cancelled. It's worth reading the terms and conditions once before claiming any bonus.
For 520db, the age limit isn't just a rule — it's a commitment to responsible practice. The platform has strict verification measures in place to keep anyone under 18 away from betting. If you're a parent and have concerns about your child's activity, contact support right away — 520db will act quickly.
Questions about updating profile details come up often, especially from new members. If you entered incorrect information during registration or need to fix a name spelling, you can do it directly from settings. Changing your mobile number is a bit more involved — for security reasons, it has to be done through support. Your identity will need to be verified, so have your national ID or birth certificate ready.
Live scores and streaming are among the most popular features for bettors in Bangladesh. 520db lets you follow ball-by-ball score updates during cricket matches and place bets accordingly. The experience is even smoother on the mobile app — the scorecard stays easy to read even on a smaller screen. Special live streaming is available during events like the IPL or World Cup.
Free spins and daily check-in bonuses are a great perk for regular players. Making a habit of logging in and checking in every day can add up to a decent amount of extra bonus over the course of a month. Many players use these bonuses to try out new games — it's a great way to explore something new without spending your own money.
The minimum bet amount of ৳10 is set with all types of players in mind. You can enjoy everything 520db has to offer without placing large bets. That said, always keep your bets within what you can comfortably afford. To learn more about responsible gaming, Responsible Gaming read this page.
Don't worry if you can't find the answer you're looking for in this FAQ. Click the "Contact Support" button below and get instant help via live chat. The 520db support team is available 24 hours a day, 7 days a week.
Chat in Bengali, any time — we're always here for you
Live chat is the fastest way to get immediate help. Average response time is under 2 minutes. Chat in Bengali.
Start ChatFor detailed issues, reach out via email. Include your transaction ID or a screenshot for a faster resolution.
support@520db.xyzFor full details on bonus terms, betting rules, and privacy policy, see the links below.
Quick tips: When describing your issue, include your mobile number, transaction ID, and the time the problem occurred. This helps the support team investigate faster and resolve your issue more quickly.
Create your account in just 3 minutes and get a 100% bonus on your first deposit.